WIL ICT Ethics & Accountability

Ethical Conduct & Professional Accountability

During my internship at Gold Coast Health, I worked with sensitive patient health records, which required a high level of ethical conduct and professional accountability. As part of a government organization, I strictly followed the Code of Conduct for the Queensland Public Service and aligned my actions with the Gold Coast Health guidelines to ensure that all data-related processes were handled responsibly.

Privacy and Cybersecurity

To comply with privacy regulations, I only used relevant data for my analysis and ensured that all data processing was conducted on a government-issued laptop. I completed mandatory cybersecurity training modules through the Gold Coast Health system and applied these principles throughout my work. I accessed only approved websites and systems to safeguard patient data and prevent unauthorized access. Additionally, all data used in my analysis was de-identified to protect patient privacy.

Use of AI Tools

When using AI tools such as ChatGPT, I maintained strict ethical standards by never entering sensitive patient information into the system. I limited my queries to general questions, ensuring that no confidential data was exposed through external tools. This approach reflects my awareness of emerging risks associated with disruptive technologies and my responsibility to adhere to organizational policies.

Professionalism and Respect for Colleagues

Throughout my placement, I communicated respectfully and professionally with colleagues, stakeholders, and clients. I always explained my plans and actions in advance to ensure alignment with team goals and compliance with legal standards. I made sure my work supported the team’s proficiency and contributed to improving patient well-being.

Intellectual Property and Acknowledgement

The insights and recommendations in my report were generated based on my own analysis, supported by team input and feedback. To maintain intellectual property integrity, I acknowledged the contributions of colleagues and included appropriate references to the team’s advice within the report.

Creating a Culture of Responsibility

I prioritized delivering high-quality work by dedicating time and effort to producing accurate analyses and meaningful reports. My focus was to improve the service’s effectiveness while adhering to the organization’s ethical standards. My commitment to responsible data handling ensured that all activities aligned with legal and professional obligations, fostering a culture of accountability within the team.

I received a goodbye gift on the last day of my internship and had a great time with my coworkers.